Refund & Cancellation Policy

plate keeper.in is an independent assistance platform that provides only guidance and support services. We do not accept any orders, manufacture products, or conduct official number plate bookings.

1 Service Fee

Our service fee is charged only for providing guidance and assistance, such as helping users understand the process and navigating the official portals. This fee is applied towards the time, effort, and resources involved in providing support.

2 Refund Eligibility

Refunds are applicable only under the following conditions:

  • If due to a technical issue or error on our part, we are unable to provide you with proper guidance or support.
  • If we fail to deliver the promised assistance, you may request a refund.
  • If you have been mistakenly charged more than once (duplicate payment).
  • If the service has not yet been initiated and your request is still pending.

3 Non-Refundable Cases

Refunds will not be applicable in the following cases:

  • Once the service has already been initiated and guidance/support has been provided.
  • If incorrect, invalid, or incomplete details are provided by the customer.
  • If the customer changes their mind after the payment is completed.
  • Delays caused by external factors such as third-party portal downtime, internet issues, or holidays.

4 Refund Method

All approved refunds will be credited back to the same payment method used at the time of payment.

5 How to Request a Refund

To request a refund, please email us at contact@platekeeper.in with the following details:

  • Registered Name and Mobile Number
  • Payment proof or screenshot
  • Reason for requesting refund

Company Details

  • Business Name: PLATE KEEPER ENTERPRISES
  • Email: contact@platekeeper.in
  • Contact Number: +91 74118 67803
    (For general inquiries only. No bookings or payments handled via phone.)
  • Business Address: Shop No. D4/48, Near Lucky Baker’s, Sudama Nagar, Sector D, Ring Road, Indore, Madhya Pradesh - 452009
Note: plate keeper.in is an independent assistance service provider. We are not affiliated with any government department, transport authority, or official vendor.

Disclaimer ⚠️
platekeeper.in is a private independent digital assistance platform. We are not a government website and we are not affiliated with any RTO, transport department, or official authority. Information submitted on this website is used only for optional guidance and private assistance service. We do not issue number plates, we do not manufacture plates, and we do not submit or process applications in any government system. Service fee is charged for optional private assistance only and this fee is not a government fee. Users may choose to complete the process directly on official government websites without using our service.